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Writing About Software So Advanced It Hasn't Even Started to Bleed

Robin Miller

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Top Stories by Robin Miller

Chatbots are taking over the world. They have their own magazine, their own dot-org website, and their own versions of popular "meet someone" sites. Far too often, when we chat with them we think we're chatting with humans. Do you really think all those helpful "live chat" offerings that are popping up on e-commerce sites have call centers full of actual people behind them 24/7? Maybe they do, and maybe they don't. You may not be able to tell very easily, especially if the bot behind the chat utility you're using is programmed to hand you off to a human if you need a response beyond what the bot can give you. Illustration courtesy of Grid Dynamics Are Chatbots Dangerous? In the February 21, 2017 edition of Forbes, Nikki Baird wrote an article titled, Why Chatbots Are Dangerous Territory For Retailers. The contention here is that retailers are often tempted to let c... (more)

In-Stream Processing | @CloudExpo @robinAKAroblimo #BigData #AI #BI #DX

Most of us have moved our web and e-commerce operations to the cloud, but we are still getting sales reports and other information we need to run our business long after the fact. We sell a hamburger on Tuesday, you might say, but don't know if we made money selling it until Friday. That's because we still rely on Batch processing, where we generate orders, reports, and other management-useful pieces of data when it's most convenient for the IT department to process them, rather than in real time. That was fine when horse-drawn wagons made our deliveries, but it is far too slow ... (more)